We have set ourselves the goal of permanently improving the quality of service and performance tailored to the needs of our customers. Through our daily work, we want our customers to regain the trust they have placed in us. After all, our customer is our employer. Our challenge is to always be one step ahead of our competitors and to develop solutions that help our customers - and thus us - to get ahead.
Well-trained, hard-working and loyal employees are the basis of our success. Commitment and skill as well as environmentally conscious actions by the entire team ensure the appreciation and loyalty of our customers. Good quality lowers costs, poor quality increases costs, which is why all our employees take part in training events at regular intervals. All our staff are permanent employees. As a matter of principle, we do not work with temporary staff, students or temping agencies - and we are one of the very few removal companies in Germany that consistently live this philosophy of employing permanent staff. The feedback from our customers proves us right: over 95% of all customers would use our services again.
Quality is and remains an essential competitive factor in order to meet one's own quality requirements and those of one's customers in the age of globalisation and international networking. For this purpose, reliable quality management is indispensable, especially in the field of removals. We have the globally recognised proof of quality capability for removals and are certified according to DIN ISO 9001:2015.
The quality management system was introduced as early as 1994, in accordance with EN ISO 9002 and extended to EN ISO 9001 in 2002. Since then, all our employees have received regular training and the materials used are checked annually. We regularly ask ourselves what we can improve. And we do so consistently and without compromise. Real removal quality - for your benefit!
Motivated and trained advisors, dispatchers, furniture makers, specialist packers, carpenters, fitters, professional drivers, warehouse staff and team leaders take care of your move. Qualified and experienced removal consultants come for a free on-site visit. Your move begins with a professional consultation.
No matter what task you give us for your move, we will provide you with the service that suits you individually. Whether packing or unpacking, professional kitchen assembly, disposal of old furniture, fitting lamps or painting your flat. You receive the entire range of Tischendorf services for your complete move-out and move-in from a single source.
Tischendorf has been operating a professional environmental management system for removals since 2012. Because we have the climate and environmental protection firmly in mind. We don't just talk, we also do something. For Tischendorf, certification according to DIN EN ISO 14001 merely provides the basic framework for compliance with many strict formalities. Our goal is to avoid harmful environmental impacts through intelligent organisation instead of compensating for them afterwards.